Course detail

Introduction to Human Resource Concepts

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Course Outline

Lesson 01 - HR Assistant Introduction

Human Resources Assistant Introduction

Human Resources Assistant

Lesson 02 - Attract and Retain Employees

Attracting and Retaining Employees

HRM Overview

HR Planning

Forecasting Demand

Forecasting Supply

Matching

Cultural Diversity

Demo - Diversity Survey

Lesson 03 - Recruit, Select, and Orientation

Recruiting, Selection and Orientation

Job Analysis

Human Resources Assistant Job Responsibilities

Demo - Application

Demo - Bad Resume

Demo - Good Resume

Demo - Cover Letter

Recruiting

External Recruiting

External Recruiting Advantages

External Recruiting Disadvantages

Internal Recruiting Advantages

Internal Recruiting Disadvantages

Selection

Gathering Information

Employment Tests

Interviews

Typical Interview Questions

References

Orientation

Demo - Form I-9

Demo - Form W-9

Demo - Form W-4

Demo - Form 1095-B

Compensation and Benefits

Compensation Decisions

Wage Level

Wage Structure

Individual Wage Specifics

Comparable Worth

Compensation Types

Lesson 04 - Training and Development

Training and Development

Personal and Professional Development

Rewards of Training and Development

Analysis

Methods

Evaluation

Demo - Training Evaluation Form

Lesson 05 - Performance Appraisal

Performance Appraisal

Objective and Subjective Methods

Sample Rating Scale

Common Techniques

Demo - Appraisal

Performance Feedback

Lesson 06 - Legal Environment of HRM

Legal Environment of HRM

National Labor Relations Act

Labor-Management Relations Act

Fair Labor Standards Act

Child Labor

Tip Credit and Enforcement

FLSA Additional Information

Equal Pay Act

Civil Rights Act

Age Discrimination in Employment Act

Occupational Safety and Health Act

Employment Retirement Income Security Act

Affirmative Action

Americans with Disabilities Act

Lesson 07 - Motivating Employees

Motivating Employees

Motivation

History

Soldiering

Scientific

Hawthorne

Maslow

Physiological Needs

Safety Needs

Social Needs

Esteem Needs

Maslow's Hierarchy of Needs

Maslow’s New Pyramid

Herzberg

Motivation-Hygiene Theory

Motivation and Hygiene Factors

Using the Motivation-Hygiene Theory

Theory X and Theory Y

Theory X Assumptions

Theory Y Assumptions

Theory Z

Type J Firm Characteristics

Type A Firm Characteristics

Type Z Firm Characteristics

Reinforcement

Lesson 08 - Motivation Theory

Contemporary Motivation Theory

Weakness of Maslow and Herzberg’s Theories

Equity Theory

Expectancy Theory

Goal Setting Theory

Lesson 09 - Motivation Techniques

Motivation Techniques

Management by Objectives

Step 1

Step 2

Step 3

Step 4 and Step 5

Job Enrichment

Job Enlargement

Job Redesign

Behavior Modification

3 Step Process

Flextime

Flextime Schedule

Part-Time

Job Sharing

Telecommuting

Telecommuting Employee Disadvantages

Empowerment

Employee Ownership

Lesson 10 - Teams and Teamwork

Teams and Teamwork

What is a Team?

Problem Solving Teams

Self Managed Work Teams

Cross Functional Teams

Virtual Teams

Stages of Development

Forming

Storming

Norming

Performing

Adjourning

Roles Within

Team Cohesiveness

Team Conflict

Benefits and Limitations

Lesson 10 Review

Additional Information

author

Author

Administrator

Lessons

level

Level

Beginner